Frequent Asked Questions
WHAT IS YOUR ORDER PROCESS?
HOW CAN I TRACK MY ORDER?
MY ORDER HASN`T ARRIVED ON TIME, WHAT DO I DO?
HOW LONG WILL IT TAKE FOR MY ORDER TO GET TO ME?
DO I HAVE TO PAY CUSTOM AND/OR IMPORT TAXES?
Also, kindly note that in rare occasions, customs agents may delay delivery of some packages.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
IS IT SAFE TO SHOP ON YOUR SITE?
HOW DO I GET IN TOUCH?
You can get in touch by email or using the form on the website.
Customers have priority. If you ordered from us, reply to the confirmation order email or include the order number in your email to get higher priority.